Sprint unlimited Guarantee

Starting July 12th Sprint began offering a new set of plans.  Sprint’s new Unlimited, My WaySM plan or My All-inSM plan replace Sprint’s ‘Everything’ plans and should save most people money.  I can tell you that it saves me $30-40 / month for the same unlimited service I was getting before.  Sprint wont tell you that you could be saving money, so make sure to give them a call and check on your plan.

Android Police did a nice write-up of the new plans and Pocketables gives us 4 reasons why these changes stink.  Apparently there are some changes in the fine print that aren’t in the customer’s favor, but maybe aren’t that big a deal.

Either way, I know I’m saving money, but I’m here to be pissed about something.  I’m pissed that Sprint would change these offerings that have significant benefits to their customers and and not notify the customer.  I get that they haven’t done anything illegal, it’s just a terrible way to treat customers.  If I hadn’t caught a glimpse of a Sprint ad, I never would have found out that I could be saving money with a new plan.  No doubt this is intentional by Sprint and makes them a bunch of money, but it feels more slimey than the average corporate backstabbing.

I’ve got an e-mail into Dan@Sprint.com (sprint’s fake CEO complaint line) requesting a refund for the difference from when the plans were changed over until when I made the switch.  Fingers crossed they’ll honor it, but with Sprint, I’m not hopeful.


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